Billing

Most people never see a bill for services rendered by CCEMS. That is because CCEMS strives to interface seamlessly into the health care process. CCEMS bills patient insurance (private insurances, medicare, medicaid and workers compensation) electronically in most cases. However in cases where we were unable to obtain insurance information you may receive a bill. If you have a question about your bill, or need to provide us with the most up to date insurance information, or wish to make payment arrangements, please contact us as soon as possible.

CCEMS Billing office hours are 8:30AM – 4:30PM Monday through Friday.
CCEMS offices are closed on all county observed holidays.

For your convenience CCEMS now accepts Credit Cards.

Contact CCEMS Billing at:
email: Billing@ccems.org
Voice: 304-526-8558    FAX: 304-526-8553

If you are providing information or making arrangements via the telephone:

• Have a copy of your bill available.
• Have current insurance information cards.

When mailing or faxing insurance information:

• Patient Name
• Social Security Number
• Patient Number (located on your bill)
• Please make copies FRONT and BACK of insurance cards.

If Making Payment(s)

• Please notify us if you wish to make payment arrangements
• Make Checks or Money Orders payable to Cabell County EMS
• Please include the patient’s Social Security Number or Patient Number with payment

Please send all requests, correspondence, information and/or payments to the following address:

 

 

Request Patient Information

All requests for Patient Information is governed by the HIPAA Act of 1996. This piece of legislation protects patient’s Protected Health Information or PHI. If you or a patient’s legally appointed representative desire to inspect or amend this information, the patient or their legally appointed representative must submit a written request to our billing department. Click here if you wish to review our Protected Health Information Privacy Notice

In accordance with federal law, CCEMS has the right to refuse or deny access to your PHI under certain circumstances.